📘 Frequently Asked Questions (FAQ)
1. What products do you sell?
We specialize in genuine antivirus software from top brands like Kaspersky, Norton, McAfee, Avast, and AVG. All products come with a valid license key and official support.
2. Are your licenses genuine and legal?
Yes. All our software licenses are 100% genuine, sourced from authorized distributors. You will receive a valid activation key and installation instructions.
3. How will I receive my product?
Once payment is completed, your product key and installation guide will be sent to your email within 1–12 hours. No physical delivery is required.
4. Can I get support with installation or activation?
Absolutely! If you face any issues, contact our support team via email or WhatsApp. We’ll assist with installation and activation remotely if needed.
5. Is it safe to buy antivirus online from your store?
Yes, our site uses secure SSL encryption, and all payments are processed through trusted gateways. We never store your credit card details.
6. What is your refund policy?
If your product key is invalid or does not work, we will replace it or issue a full refund within 3 days of purchase. Please read our Refund Policy for more details.
7. Do you offer bulk or business licenses?
Yes, we offer volume licensing for businesses, schools, and organizations. Please contact us directly for a custom quote.
8. Will I get updates with my antivirus software?
Yes. Once activated, your antivirus will receive automatic updates from the official provider during the validity period of your license.
9. What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and digital wallets. Payment is processed securely via our integrated payment partners.
10. Can I install the software on more than one device?
That depends on the product. Some licenses are for a single device, others cover up to 3 or 5. Product pages clearly mention the license scope.
11. How do I install the antivirus software?
After you purchase, you’ll receive a license key and step-by-step installation instructions via email. Typically, you’ll:
Download the installer from the official website
Enter the provided license key during or after setup
Follow on-screen prompts to complete activation
If you need help, our support team is available to assist you.
12. How long does the license last?
License duration depends on the product you choose. Most antivirus licenses are valid for 1 year, but some options cover up to 3 years or multiple devices. Each product listing will specify its validity period.