Refund and Returns Policy
Thank you for choosing Antidealshop as your trusted source for printers and printing solutions. We value your satisfaction and are committed to providing you with high-quality products and exceptional service. This Return and Refund Policy outlines the terms and conditions relating to returns and refunds to ensure a seamless and transparent shopping experience for our customers.
1. Returns
1.1 Defective or Damaged Products:
If you receive a defective or damaged product, please contact our dedicated customer support team within 5 days of receiving your order. You can contact us at info@Antidealshop.com. Our team will guide you through the return process and, if necessary, provide you with a Return Merchandise Authorization (RMA) number. Do not return the product without prior permission.
1.2 Defective Products:
We accept the return of defective products under the following conditions:
a) The product must be unopened, unused and in its original packaging. b) You must request a return within 7 days of receiving your order. c) Return shipping costs are the customer’s responsibility.
1.3 Return Process:
To initiate a return, please follow these steps:
a) Contact our customer support team at info@Antidealshop.com for an RMA number.
b) Securely pack the product in its original packaging, including all accessories and documentation.
c) Clearly mark the RMA number on the outside of the package.
d) Send the product to the address provided by our customer support team.
1.4 Inspection and Approval:
Upon receipt of your returned product, we will thoroughly inspect it to ensure it meets our return criteria. If the product is eligible for a return, we will initiate the process of a refund or replacement, according to your choice.
2. Refunds
2.1 Refund Methods:
We provide refunds in the following ways:
a) Original Payment Method: If your purchase was made using a credit card, debit card or another electronic payment method, your refund will be credited back to that original payment method.
b) Store Credit: Alternatively, you have the option of receiving a refund in the form of store credit, which can be used on future purchases on our website.
2.2 Processing Time:
Refunds will be processed within [X] business days of receipt of the returned product. Please note that the time it takes for a refund to appear on your bank or credit card statement may vary depending on your financial institution.
3. Contact Information
For any questions or concerns about our Return and Refund Policy, please feel free to contact us using the following contact information:
Antidealshop
Email: info@antidealshop.com
Website: www.Antidealshop.com
4. Changes to Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the updated policy.
By transacting with Antidealshop, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.